Responsible Gambling at 1Red: Staying in Control at the Card Table
Blackjack rewards clear decisions, and so does gambling in general. At 1Red, play is paid entertainment for adults aged 18 and over, with tables open 24/7. This page covers self-exclusion, signs of trouble, habits for table players and independent help.
Why limits matter
Even with perfect basic strategy, blackjack keeps a house edge, so over time play costs money. For most people that is the price of entertainment; for some, gambling becomes an illness recognised by medicine. 1Red keeps minors out, can ask for proof of age at any time and offers self-exclusion for a set period or permanently.
This page contains no offers. Safer-play questions are answered by e-mail free of charge and kept confidential.
The self-exclusion option
| Tool | What it does | Options | Where to set it |
|---|---|---|---|
| Self-exclusion | Blocks deposits, live tables, slots, betting, promotions and new accounts, linked accounts included | A set period or permanent | E-mail from your registered address to [email protected] |
How to self-exclude
To shut yourself out of 1Red, write to [email protected] from the e-mail address on your account and say how long the exclusion should last. If gambling has turned into a problem, an open-ended exclusion is the recommended choice. Requests sent through the 24/7 chat are not processed, because the request must come in writing from your registered address.
Once it is in place, every gambling function is closed to you — deposits, tables, slots, bets, promotions, new accounts and withdrawals. A fixed-term exclusion simply runs out, and you get an e-mail when it does. A permanent one can only be reversed by a written request followed by seven days of cooling-off, and 1Red can say no or extend it if it still sees signs of problem gambling.
Signs of a problem
Problem gambling rarely starts suddenly. Common signals are playing for much longer or with more money than you meant to, increasing bets to recover losses, using money set aside for bills or food, borrowing or selling belongings to keep going, hiding your play from people close to you, feeling restless when you cannot play, and seeing work, study or relationships suffer.
If you recognise several of these in yourself, take a break and talk to someone.
Habits for table players
- Pick a table limit that fits your budget, not the other way round.
- Set a session budget and a stop time before the first hand.
- Remember basic strategy reduces the edge but never removes it.
- Do not chase losses by raising stakes.
- Treat side bets as extras, not a plan.
- Play only with a clear head — not when stressed or under the influence of medication, drugs or alcohol.
Keeping minors out
1Red does not accept anyone under 18, or under the legal age where they live. Proof of age can be demanded at any point, identity-verification services check new accounts, and any account suspected of belonging to a minor is suspended while 1Red investigates. At home, keep your login private and consider a filter that blocks gambling sites on devices children use.
Independent help
- Gambling Therapy: free support — www.gamblingtherapy.org.
- Gamblers Anonymous: peer meetings — www.gamblersanonymous.org.
Both are independent of 1Red.
If someone close is affected
Talk calmly without blame, listen, avoid paying debts, encourage professional help and look after yourself.
Contact
Self-exclusion: [email protected]. See our contact page, terms and conditions, privacy policy and FAQ.
Questions
How do I self-exclude from 1Red?
E-mail [email protected] from your registered address with the period or a permanent request.
Can basic strategy guarantee I won't lose?
No; it lowers the house edge to under 1% but losses remain possible.
Can I end self-exclusion early?
Temporary ones run to the end; permanent ones can be revoked in writing after 7 days, subject to 1Red's decision.
Where can I get help?
Gambling Therapy, Gamblers Anonymous or a doctor.